Made with love, crafted just for you
FAQ
1. What are the ingredients of your natural soaps?
Our soaps are made from 100% natural and organic ingredients, such as pure olive oil, natural aromatic herbs, essential oils, and plant extracts. They do not contain synthetic fragrances, chemicals, or parabens.
2. Are your products suitable for sensitive skin?
Yes, our natural soaps are ideal for all skin types, including sensitive skin. Their natural ingredients provide hydration and care without causing irritation.
4. How long does it take to receive my order?
The delivery time is usually between 1 to 3 business days for orders within Greece. For remote areas or international shipments, the time may vary.
5. What is the shipping cost?
The shipping cost is:
- Free for orders over €50.
- For orders under €50, the cost is €4.
6. Is it possible to return a product?
Yes, you can return the product within 14 days from the date of receipt, provided the product is unused and in its original packaging. For more information, please refer to our Return Policy.
7. How can I pay for my order?
We accept the following payment methods:
- Credit / Debit Card
- Bank Transfer
- Cash on Delivery
8. Do you have a physical store where I can view your products?
Currently, we operate exclusively as an online store. However, you can see where to find our products.
10. What should I do if the product I received is damaged?
If you receive a damaged or defective product, please contact us at info@pelionnaturalsoap.gr within 24 hours of receipt so that we can arrange a replacement immediately.
11. How can I contact you?
You can reach us via:
- Email: info@pelionnaturalsoap.gr
- Phone: 24230 71268 – 6979949812
