οροι χρησησ

Transaction Security

Pelionnaturalsoap.gr recognizes the importance of safeguarding your personal data and online transactions and takes all necessary measures using the latest and most advanced methods to ensure maximum security. All information related to your personal data and transactions is secure and confidential. The security of the pelionnaturalsoap.gr online store is achieved through the following methods:

Customer Identification

The credentials used for your identification are twofold: your Login Code (username) and your Personal Secret Security Code (password), which grant you secure access to your personal data each time they are entered.

You can change your Personal Secret Security Code (password) and email address as often as you wish. Only you have access to your data through the above codes, and you are solely responsible for maintaining their confidentiality and not disclosing them to third parties. In case of loss or leakage of your credentials, you must notify us immediately; otherwise, pelionnaturalsoap.gr is not responsible for their use by unauthorized persons. For your security, we recommend that you change your password regularly and avoid using the same or easily detectable codes (e.g., your birthdate). Additionally, we suggest using letters, numbers, and symbols to create a strong password.

Transaction Confidentiality

The principle of confidentiality is taken for granted. The same basic principles that apply to traditional transactions also apply to e-commerce. All information transmitted by the user/member to pelionnaturalsoap.gr is confidential, and pelionnaturalsoap.gr has taken all necessary measures to use it only as needed to provide services. Some of these measures include:

• Only authorized employees have access to your transaction information, and only when necessary, e.g., for processing your requests.
• Pelionnaturalsoap.gr does not disclose customer and transaction information unless it has written authorization from you or is required by a court order or other public authority decision.
• When pelionnaturalsoap.gr uses third parties to support its systems, it ensures the confidentiality of your data.
• You can request any stored data about you and correct it if there is an error.

For your own security, you should treat all information provided through the service as confidential and not disclose it to any third party.

Personal Data

Protection of personal data: When you visit pelionnaturalsoap.gr and place orders or communicate with us, you may be asked to provide personal details (name, phone, city, email, etc.). Any personal data provided on the pelionnaturalsoap.gr website is used solely for the function of the relevant service and is not disclosed to third parties without compliance with the provisions of Law 2472/97 regarding personal data protection.

The online store pelionnaturalsoap.gr operates in accordance with applicable Greek and EU law and keeps your personal data secure as long as you are registered for any service. The personal data declared in the online store pelionnaturalsoap.gr is used exclusively by it or collaborating companies for the support, promotion, and execution of the transactional relationship.

Your data may be disclosed to judicial, law enforcement, and other administrative authorities upon legal request and in accordance with the law. You have the right to be informed and object to your personal data as provided by Articles 11-13 of Law 2472/1997.

Information We Request from You

• Personal Data: Visitors can browse pelionnaturalsoap.gr without providing any personal information. We only require your email address when you register as a member or place an order.
• Purchase Information: Necessary information includes your full name, a landline phone number, address (street, city, postal code), and shipping address. We may also request a mobile number for courier deliveries.
• Invoice Data: If an invoice is issued, we need the company name, profession, VAT number, tax office, and registered address.

We only request as much information as needed to offer a unique shopping experience, ensure the prompt delivery of your products, secure your payment, and provide personalized customer service based on your preferences.

Cookies

To offer personalized service, most major companies use cookies. Cookies are small text files sent and stored on the user’s computer, allowing websites like pelionnaturalsoap.gr to function smoothly and collect user preferences. Cookies do not harm your computer or stored files. We use cookies to provide information and process orders, and they are deleted upon logout. Note that cookies are necessary for the website to function properly.

Terms of Use

Before browsing our online store, please review the following terms and conditions. By using pelionnaturalsoap.gr, you agree to these terms.

General Terms

Pelionnaturalsoap.gr reserves the right to modify these terms of use and transactions as necessary. Changes do not apply to orders already placed.

Limitation of Liability

Pelionnaturalsoap.gr cannot guarantee product availability but commits to informing customers promptly about unavailable items.

Intellectual Property Rights

All content on pelionnaturalsoap.gr is protected by Greek, EU, and international laws. Any reproduction or commercial use is prohibited without written permission.